Terms & Conditions

Orders and Confirmation 
Orders may be placed by telephone or online at midwestmusic@ncable.net.au – Acceptance of orders is entirely at the discretion of Mid West Music. Orders are not accepted by Mid West Music until we provide you with an email confirmation of your order.

Prices and Payment
The prices and products advertised on this site are for sales from this website only. Prices and product availability from Mid West Music retail store are different to this website due to our different customer offers.
Unless otherwise specified, the prices shown on this website include GST but do not include tuning, delivery and transit insurance. The delivery price for goods and the applicable insurance surcharge for the goods in transit will be shown separately at the checkout before orders are placed. Orders can only be accepted where an Australian address is given for delivery. Except for print orders which we are able to fit in an available letter or PO box, we require someone to be present at the place of delivery to confirm delivery. Risk in the goods passes to the customer upon delivery to the given address.

Full payment for all orders, including orders for Products that Mid West Music needs to order from suppliers must be made at the time the order is placed.

We accept VISA, Mastercard, Money Order, Bank Cheque or Direct Deposit. Additional processing time is required for Money Order, Bank Cheque or Direct Deposit.

Availability and Delivery

Products that are advertised as specials will be dated and Mid West Music will clearly state quantity of good available and when product is sold out or unavailable.

Please note that certain products may need to be ordered from suppliers and delays may occur depending upon availability from suppliers. This may, on occasions include On Range product where current stocks are exhausted.

Every effort will be made to source the product on behalf of our customers in a timely manner. For orders of print which will not be available to ship within days we will contact you following receipt of your order and provide you with an estimated delivery time. However, we recommend that you check the expected delivery time before placing your order by calling 03 53316436. Please note, however, that because we are reliant on suppliers and freight companies, we cannot guarantee delivery times even where we have provided an estimate.

Where more than one item is ordered, items may not arrive simultaneously. There will be no additional freight charge to you in this instance unless your items are sent separately at your request.

Please note that certain products may not be available where existing stock is exhausted and suppliers are unable to meet orders from Mid West Music Where this is the case and you have already placed an order we will notify you as soon as practicable after we become aware of the non-availability and will refund your purchase price in full.

All new products are sold with the supplier’s limited warranties. The terms of the warranty vary depending upon the supplier and product. Please call 03 53316436 for further details. Except to the extent required by law or to the extent otherwise specified, Mid West Music provides no separate or extended warranty.

Because prices, product descriptions and availability can change quickly, Mid West Music does not warrant the accuracy or completeness of information on this website and will not be responsible for any typographical errors or errors in illustrations, pictures or descriptions. Pictures of products are for illustration only and actual product may differ for the picture shown.

Refunds Policy 

You are entitled to a refund or repair or exchange or credit if the products you have bought are:

  • faulty
  • significantly different to those shown or described to you
  • not doing what they are supposed to do

When you buy, you should choose carefully. You don’t automatically get a refund for simply changing your mind, unless this was a condition of the sale or part of our advertised policy.

Please keep your receipt as proof of purchase.

You may take advantage of the Refunds Policy by visiting our store or returning the goods by delivery (in which event you will incur the delivery costs).

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